Samsung recalls 2.8million washing machines
Samsung has recalled 2.8million top load washing machines after reports that the machines were not functioning properly.
The Consumer Product Safety Commission of America announced this.
“The washing machine top can unexpectedly detach from the washing machine chassis during use, posing a risk of injury from impact.”
CNBC also reports that Samsung has received 733 reports that washing machines experience excessive vibration or that the top detaches from the washing machine chassis.
Nine injuries have been reported so far, with a broken jaw and an injured shoulder.
According to Samsung, the customers whose machines have been recalled have two options:
“The first option is a free in-home repair that includes reinforcement of the washer’s top. Consumers who choose the in-home repair will receive a free one-year extension of the manufacturer’s warranty, regardless of the age of their washer. The free in-home repair is not available for mid-control washers at this time.
The second choice is a rebate that can be applied towards the purchase of a new washer from Samsung or the other brand washing machine, along with a free installation of the new unit and removal of the old unit. The rebate amount is based on the manufacture date and model of the recalled washer. Consumers who choose a Samsung washer will receive an additional loyalty incentive up to $15 toward their new Samsung washer purchase.”
Earlier in 2016, some Samsung customers filed a class action lawsuit because their washing machines were exploding.
Jeffrey O. Sarpong/233liveworld.com
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